Effective Date: March 19, 2026
At TrustyHands Repairs LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our repair services.
Information We Collect
We collect personal information that you voluntarily provide to us, such as your name, email address, and phone number when you request a repair, contact us for support, or sign up for notifications.
How We Use Your Information
We use your information to:
- Provide, operate, and maintain our repair services.
- Process your service requests and send appointment reminders.
- Communicate with you regarding your account or customer service inquiries.
- Comply with legal and regulatory requirements.
SMS Messaging & Data Privacy (CRITICAL)
We value your privacy and the security of your mobile data. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Your consent to receive SMS messages is used strictly for communication between you and TrustyHands Repairs LLC.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information to improve your user experience. You can manage your cookie preferences through your browser settings.
Data Security Practices
We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights (Opt-Out & Access)
You have the right to access, update, or request the deletion of your personal data at any time.
- SMS Opt-Out: You can opt-out of receiving SMS messages by replying STOP to any message you receive from us.
- Support: For any data-related requests, please contact us at the email provided below.
Carrier Disclaimer
Message and data rates may apply. TrustyHands Repairs LLC and mobile carriers are not liable for delayed or undelivered messages.
Contact Information
If you have questions about this Privacy Policy, please contact us:
- Company Name: TrustyHands Repairs LLC
- Address: 220 Century Place, Apt 3304, Alexandria, VA
- Email: office@trustyhandsrepair.com
- Phone: (227) 232-1771