TrustyHands Repairs LLC Website: https://trustyhandsrepair.com/
Email: office@trustyhandsrepair.com
Effective Date: 01/01/2026
Last Updated: 03/20/2026
Introduction
TrustyHands Repairs LLC (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit https://trustyhandsrepair.com/ (the “Website”) or interact with our services, including SMS communications.
Information We Collect
We collect information directly from you and automatically through your interaction with our Website:
- Identifiers: Name, email address, physical address, and phone number.
- Commercial Information: Service history, requested quotes, and scheduled repairs.
- Technical Data: IP address, browser type, device information, and browsing behavior.
SMS Communication & Consent
By providing your phone number and opting in through our Website forms, you consent to receive SMS messages from TrustyHands Repairs LLC for appointment reminders, service updates, and promotional offers.
- No Sharing of SMS Data: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Opt-Out: You may opt out of SMS communications at any time by replying “STOP”.
- Support: For help, reply “HELP” or contact us at office@trustyhandsrepair.com.
- Age Requirement: You must be at least 18 years of age to opt-in to our SMS program.
Cookies and Tracking Technologies
Our Website uses cookies, web beacons, and similar tracking technologies to enhance user experience and analyze traffic.
- Usage: We use cookies for site functionality, performance analysis (Google Analytics), and security.
- Control: You can manage cookies via your browser settings. We honor “Do Not Track” signals and do not track or plant cookies when a DNT mechanism is in place.
How Information Is Shared
We do not sell, trade, or otherwise transfer your personal information to outside parties except for the specific purpose of providing our repair services. This may include trusted service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Notwithstanding the above, your SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes under any circumstances. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security Practices
We implement industry-standard security measures to protect your data:
- Encryption: We use SSL/TLS encryption for all data transmitted through our Website.
- Access Control: Access to personal data is strictly limited to authorized personnel who need it for scheduling or billing.
- Secure Storage: We use password-protected, secure third-party platforms to store customer records.
Non-sharing Clause
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Information
TrustyHands Repairs LLC
Email: office@trustyhandsrepair.com
Website: https://trustyhandsrepair.com/
Phone: (227) 232-1771
Address: 220 Century Place, Apt 3304, Alexandria, VA